Employer Responsibilities

Working with your Nanny

You and your nanny need to work together to help your children learn, play and enjoy themselves in a safe and secure environment.

What you should expect:

  • Training – childcare qualifications tell you the nanny is committed to this career and they have taken the opportunity to learn about childcare and child development.
  • Experience – a new nanny will need more support from you.
  • The nanny to respond to children’s individual needs.
  • A resourceful approach to working with children – the nanny should look for new ideas.
  • Planned activities from day to day and week to week.
  • Plenty of fun opportunities for children to learn – to develop their strengths and help them with their weaknesses.
  • Regular feedback from your nanny about the children’s well-being, the activities of the day, etc. and the job in general.
  • Your nanny to tell you if there is a problem and to ask for help when necessary.
  • Trust and respect for you as a family and confidentiality concerning matters private to your family.

What you should provide:

  • Clear details of hours and duties.
  • Good working conditions and a well thought out job description.
  • A written contract of employment.
  • A safe, clean home with plenty of ‘fun-to-learn’ equipment, like dough and paint.
  • Information about local parks, playgrounds, nanny clubs and drop-in clubs. (Although a nanny will probably research this themselves as well and develop their own information.)
  • Contact numbers for you, your partner, if applicable, a relation or another responsible adult who knows the family well.
  • Details of the family doctor.
  • Contact numbers for the school(s) of any older children or any other childcare facilities you may be using.
  • Clear guidance on your child’s health (including allergies, medicines, diet, and sleep preferences), discipline, special routines, favourite toys and games, etc.
  • Written permission to administer medication to your child and to seek medical advice when necessary.
  • A regular time to talk with and listen to your nanny.
  • Employer and public liability insurance – you can get this from your home insurance providers. (If you do not let your insurers know you are employing a nanny you may invalidate your household insurance.)

Listen to your children

Inevitably, there will be ups and downs, but listen to your children and give them the opportunity, without interrogating them, to let you know how they feel about their nanny. Your understanding and support will help the nanny to help the children.

With babies and younger children pay attention to how they are feeling and be aware of any behavioural changes. A quiet time with you can give your children the chance to let you know about any troubles or worries that they may have.

Your children need to know that you trust their nanny and they also need to know you will listen to them and will take action if necessary.

Listen to your nanny

Plan time, at least once a month, when your nanny can tell you how things are going. This is in addition to the times each day that you and your nanny exchange information on handing over the care of your child or children to each other. Your nanny should let you know what is going well and if there are problems that may need your attention. Ask questions about issues such as tantrums, crying babies or meal times.

Taking action

A well-trained nanny deserves your trust, respect and confidence in their abilities at all times. However, if either your nanny or your children let you know that there are difficulties, it is important that you try to resolve the problem.

Absolute Childcare service goes beyond the recruitment process. We are always on hand to offer advice and mediate if required. All discussions will be treated in the strictest of confidence.


We know that your children are your number one priority, finding the perfect Nanny for you, is ours.